SCIRT created a range of fact sheets describing its role and work. These accessible, cost-effective tools were displayed in public places and taken to community meetings.
Tags:brochuremulti-lingualplain languageengagementcommunity
Effective stakeholder communication and engagement was critical to the success of SCIRT's rebuild programme. In a post-disaster environment, the community was already under considerable stress. About 150 SCIRT construction projects at any one time within a relatively small city (population approx. 360,000) could be highly disruptive to residents, businesses and commuters.
Tags:engagementmarket researchempowerface-to-faceimpact
Independent research underpinned SCIRT's communications programme, providing insights into the public's perception of its work and identifying areas for improvement.
Tags:statisticsquantitativeengagementCommunicationresearch
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