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In response to driver frustration and to encourage patience and safe driving habits during traffic detours and delays, stationary drivers were given "chocolate fish" (iconic New Zealand sweets) wrapped in a message about the project.
With much of the damaged horizontal infrastructure under the road corridor, SCIRT work often had a high impact on road users. While a lot of planning went into minimising traffic delays and detours, in some locations these were inevitable. They could last for many months and create pressure and delays along detour routes.
An example of a public flyer promoting good driver behaviour, handed out in areas of traffic detours or delays.
SCIRT created a range of fact sheets describing its role and work. These accessible, cost-effective tools were displayed in public places and taken to community meetings.
As part of its initial engagement with the community, it was important to introduce SCIRT so people understood what it would be doing, where and why. This was vital because the work would be widespread and disruptive.
A collection of 10 fact sheets describing SCIRT's work. These were put together at the start of SCIRT's programme in 2012, with some translated into other languages. These accessible, cost-effective tools were displayed in public places and taken to community meetings.
A document providing an overview of the SCIRT Communication Team, including its purpose, objectives and decision-making processes.
A document that outlines objectives and ways of working collaboratively, which team members signed to show their commitment.
One of SCIRT's objectives was to "be proactive and communicate face-to-face where possible". It also aimed to be "approachable". These objectives were regularly measured in community surveys.
Door-knocking was a successful way to meet these objectives and encourage positive contact between SCIRT and the community. It was particularly important in a post-disaster environment where people were coping with many stressors and their ability to process information was impaired. It was also important in communities where written communication was less effective.
A document illustrating elements of door to door contact, which is an initiative to help communities affected by nearby disruptive SCIRT works to understand what is happening.
A guideline to inform designers of the pipe profilometer operation, including requesting profile surveys, standards, and the assessment of the survey results.
Inspection of the gravity wastewater pipes was typically undertaken by Closed Circuit Television (CCTV).
However, one limitation of CCTV was its relative inability to accurately quantify pipe dips with the precision demanded by the Council or Industry Specifications.
A guideline to inform designers of the pipe profilometer operation, including requesting profile surveys, standards and assessments of the survey results.