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In response to driver frustration and to encourage patience and safe driving habits during traffic detours and delays, stationary drivers were given "chocolate fish" (iconic New Zealand sweets) wrapped in a message about the project.

With much of the damaged horizontal infrastructure under the road corridor, SCIRT work often had a high impact on road users. While a lot of planning went into minimising traffic delays and detours, in some locations these were inevitable. They could last for many months and create pressure and delays along detour routes.