A plan which sets out how SCIRT will carry out internal communication over the life of its programme of work. The first version of this plan was produced on 24 January 2011.
Effective communication and engagement with communities post-disaster was critical. It helped SCIRT build trust and tolerance during the substantial disruption created while rebuilding the city.
A document which outlines the communication strategy behind the Lonely Cone campaign.
A document which describes SCIRT's approach to quantifying the impact of its communications and community engagement activities.
Effective stakeholder communication and engagement was critical to the success of SCIRT's rebuild programme. In a post-disaster environment, the community was already under considerable stress. About 150 SCIRT construction projects at any one time within a relatively small city (population approx. 360,000) could be highly disruptive to residents, businesses and commuters.
SCIRT used many communications channels to maintain an open and honest dialogue with the community during its rebuild programme. These helped build tolerance and understanding around the disruptive nature of SCIRT's work. Regular community surveys showed SCIRT's most effective communication tool was the Work Notice.
A document providing an overview of the SCIRT Communication Team, including its purpose, objectives and decision-making processes.
A document that outlines objectives and ways of working collaboratively, which team members signed to show their commitment.
A diagram created in 2011, showing the communication structure across rebuild agencies.
A series of communication updates provided by SCIRT's Downer Delivery Team to the Christchurch City Council. These updates detailed the progress of the Arch and Bridge restoration. The updates were produced between 28 June 2013 and 8 September 2015.